Shipping policy

  1. Processing Time:

    • Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing may take longer during peak seasons or holidays.

  2. Shipping Methods:

    • We offer standard and expedited shipping options for all orders. The shipping methods available will be displayed during the checkout process.
    • Please note that shipping times may vary depending on your location and the shipping method selected.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of the items in your order and the shipping destination. You can view the shipping cost for your order during the checkout process before making payment.

  4. Free Shipping:

    • We offer free standard shipping on orders over a certain amount. The threshold for free shipping will be clearly indicated on our website.

  5. International Shipping:

    • We do not currently offer international shipping to select countries.

  6. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery.

  7. Shipping Restrictions:

    • Some items, such as glassware, may be subject to shipping restrictions or additional packaging requirements. We will do our best to ensure that your items are securely packaged to prevent damage during transit.

  8. Delivery Issues:

    • In the event of any delivery issues or concerns, please contact our customer support team as soon as possible. We will work with you to resolve any problems and ensure that you receive your order in a timely manner.

  9. Address Accuracy:

    • Please double-check the shipping address provided during checkout to ensure accuracy. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  10. Returns and Exchanges:

    • For information regarding returns and exchanges, please refer to our Returns Policy.